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Airport Operations Platform · Australia

One engine that reads the whole terminal — hours ahead.

FetchyFox joins security, parking and retail feeds into one forecasting engine for Australian terminals: read the screening queue before it forms, balance the car park, and watch every dollar the terminal earns, live. Rolled out terminal by terminal in weeks, with the team you already have. Capability details live on FetchyFox’s own site.

A single engine for the whole terminal · Weeks to deploy · SOC 2 controls throughout

A bright airport check-in hall with travellers and luggage moving past the counters
SYD T1 · SEC 5 MIN KERB FLOW CLEAR RPE +2.8%

The morning wave, read before it arrives

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The morning shift

What the operations team sees at 05:00

One board, four moments — figures that used to sit in three separate systems, now on a single screen.

05:00

First wave

Twelve departures between 05:30 and 06:30, kerb flow forecast clear.

FORECAST
06:20

Screening peak

Queue forecast 8 minutes at T1 South; staff moved before the crowd arrived.

MATCHED
07:40

Retail uplift

Concession revenue tracks the passing crowd, live, on one feed.

LIVE
08:30

Handover

The night’s figures arrive reconciled — no manual merge.

RECONCILED
An airport control tower and apron lights at dusk, the sky shifting from orange to deep blue
The airfield after dark — one system watching all of it.
How it works

Three phases to one system

The path is the same at every airport: connect, prove, scale. Existing systems stay put.

PHASE 01 · WEEK 1

Connect

Security, parking and point-of-sale feeds join one integration layer. Nothing on the floor gets replaced.

PHASE 02 · WEEKS 2–4

Pilot

One terminal goes live. Forecasts are measured against the week that actually happened, and tuned.

PHASE 03 · WEEK 6+

Scale

Airport-wide roll-out with automated executive reporting — still no extra headcount.

The platform

Six capabilities, one engine

Six capabilities cover operations, revenue and the passenger experience. SOC 2-compliant controls run underneath every one of them.

A

Screening forecast

The queue is modelled before it forms, so staff move to where the crowd will be.

B

Parking yield

Space and price in one live view as cars arrive and leave the terminal.

C

Terminal flow

Crowd movement tracked across concourses; congestion shows up as a forecast, not a surprise.

D

Disruption analysis

A storm’s effect on gates, staff and revenue, computed while it is still happening.

E

Revenue per enplanement

Every concession’s take, unified and live, from one point-of-sale feed.

F

App-free passenger guidance

Departure and wayfinding information pushed to the terminal’s own screens — nothing to install.

Why it exists

The long-weekend squeeze

On the Friday before a long weekend, an Australian domestic terminal runs three businesses in one building. Screening has its own system, the car park runs another, and every cafe and newsagent logs sales into a third. Each works alone. None of them talks to the others.

FetchyFox was built to remove exactly that failure. Without a shared feed, the morning briefing is built from three spreadsheets: the queue is estimated from the same weekend last year, the car park is checked only after it is full, and the shops find out how they traded at the end of the month.

The engine joins those feeds into one forecast. Screening demand, parking fill and retail revenue are projected hours ahead, so the surge is staffed before it arrives and priced while it happens. Reporting and reconciliation run themselves.

The airport already collects the data. The missing piece was one place where it all meets.
— from the FetchyFox engineering notes

From the kerb to the gate, the passenger journey runs on the same feed — no app to download, nothing for the team to merge by hand. Deployment is measured in weeks and uses the headcount the airport already has. The full capability list is on fetchyfox.com.

Travellers waiting with luggage at a departure gate, backlit by the morning light
The queue that never forms, because it was forecast at 05:00.
Next step

See FetchyFox working at an airport like yours

Capabilities, deployment terms and case studies all live on fetchyfox.com. Nothing on this page collects your details — demo and proposal requests go through FetchyFox’s own site.

Visit fetchyfox.com

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Questions

Short answers for the operations room

Q01How long before a terminal goes live?

A pilot terminal goes live in weeks, then the platform scales across the airport. Existing systems stay put, and connecting the older ones is part of the roll-out.

Q02Do we need to replace any hardware?

No. Point-of-sale data is unified into an audit-ready record without replacing anything on the floor; the platform plugs into the systems you already run.

Q03What about data compliance and privacy?

SOC 2-compliant controls run underneath; passenger personal information is protected, commercial data stays with the airport, and passenger-facing screens meet WCAG accessibility standards.

Q04Do passengers have to download anything?

Nothing to download. Journey information appears on the terminal’s existing screens — wayfinding displays, assistance points, gate boards.

Q05Will we need more staff to run it?

No. Forecasting, reporting and reconciliation that once ate analyst hours are automated the moment the system switches on — the platform runs with the team you already have.

Q06Who is behind this page?

FetchyFox, 100 S Murphy Ave, Suite 200, Sunnyvale, CA 94086, USA. +1 650-681-9373 · [email protected]